Sharma Packers and Movers
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Call emergency +55 0123 654 33
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Call emergency +55 0123 654 33

Terms and Conditions

Last Updated: August 24, 2026

Welcome to Sharma Packers and Movers. These Terms and Conditions govern your use of our website and the packing, moving, relocation, loading, unloading and storage services provided by us.

By accessing our website or using our services, you acknowledge that you have read, understood and agreed to these Terms and Conditions.

1. About Our Services

Sharma Packers and Movers is a packing and moving service provider based in Ranchi, Jharkhand. We provide services including:

  • Household shifting and residential relocation
  • Office and commercial relocation
  • Local and intercity moving
  • Packing and unpacking
  • Loading and unloading
  • Short-term and long-term storage
  • Furniture and household goods shifting

The availability of a particular service may depend on the location, type of goods, distance, accessibility and other practical requirements.

2. Service Booking

Customers are required to provide accurate and complete information when requesting or booking our services.

This may include:

  • Customer name
  • Contact information
  • Pickup address
  • Delivery address
  • Type and quantity of goods
  • Preferred moving date
  • Special handling requirements
  • Any other information necessary to provide the service

An estimated quotation may be provided based on the information supplied by the customer. The final charges may vary if the actual quantity, weight, volume, distance, access conditions or service requirements differ from the information initially provided.

3. Pricing and Charges

Service charges are generally determined based on factors such as:

  • Quantity and volume of goods
  • Type of items being transported
  • Packing requirements
  • Distance between pickup and delivery locations
  • Loading and unloading requirements
  • Floor level and accessibility
  • Additional labour requirements
  • Storage requirements
  • Special handling requirements
  • Other agreed services

Any additional services requested after the initial quotation may result in additional charges.

Customers should confirm the applicable quotation and service terms before the commencement of the move.

4. Packing and Handling

We take reasonable care when packing and handling customer belongings.

Depending on the nature of the goods, suitable materials such as bubble wrap, corrugated sheets, cardboard boxes and protective layers may be used.

Customers should inform us in advance about fragile, valuable, unusually heavy, oversized or specially handled items.

Certain goods may require special arrangements or may not be accepted for transportation.

5. Prohibited or Restricted Items

Customers must not hand over illegal, hazardous or prohibited items for transportation or storage.

This may include, where applicable:

  • Explosives
  • Flammable materials
  • Illegal drugs or substances
  • Weapons or ammunition
  • Hazardous chemicals
  • Perishable goods without prior approval
  • Items prohibited by applicable law

The customer is responsible for informing Sharma Packers and Movers about the nature of the goods being transported.

6. Customer Responsibilities

The customer is responsible for:

  • Providing accurate pickup and delivery details
  • Providing correct contact information
  • Informing us about fragile or special items
  • Declaring items requiring special handling
  • Ensuring that goods handed over for transportation are legally permitted
  • Completing any necessary documentation
  • Making payments according to the agreed terms

Customers should keep important personal documents, cash, jewellery, valuables and other highly sensitive belongings with them unless a separate written arrangement has been made.

7. Loading and Unloading

Our trained personnel may assist with loading and unloading of goods.

The customer must provide reasonable access to the pickup and delivery locations. Additional charges may apply where unusual access conditions, excessive waiting time, restricted entry, difficult stairways or other circumstances require additional labour or equipment.

8. Delivery and Delays

We make reasonable efforts to complete transportation within the agreed or estimated timeframe.

However, delivery schedules may be affected by circumstances beyond our reasonable control, including:

  • Traffic conditions
  • Road closures
  • Weather conditions
  • Vehicle breakdowns
  • Government restrictions
  • Natural disasters
  • Accidents
  • Strikes or public disturbances
  • Other unforeseen circumstances

In such cases, we will make reasonable efforts to communicate significant delays to the customer.

9. Storage Services

Where storage services are provided, the applicable storage period, charges and conditions will be communicated to the customer.

Customers are responsible for providing accurate information regarding goods placed in storage.

Storage of prohibited, hazardous or illegal goods is not permitted.

Customers should collect stored goods within the agreed storage period unless an extension has been arranged.

10. Damage or Loss

We take reasonable precautions to protect customer belongings during packing, handling and transportation.

Customers should inform us as soon as reasonably possible if they notice any issue with their belongings after delivery.

Any claim relating to loss or damage may be subject to the specific service agreement, applicable documentation, declared value of goods and applicable law.

11. Cancellation and Rescheduling

Customers should inform Sharma Packers and Movers as early as possible if they need to cancel or reschedule a booking.

Cancellation, rescheduling or refund conditions may depend on the timing of the request, services already performed, packing materials purchased, labour allocated, transportation arrangements and other applicable costs.

Any applicable cancellation or refund terms will be communicated to the customer.

12. Website Information

We make reasonable efforts to keep the information on this website accurate and updated.

However, service availability, pricing, schedules and other information may change without prior notice.

Website content is provided for general informational purposes and does not constitute a guaranteed quotation or service commitment unless expressly confirmed by Sharma Packers and Movers.

13. Third-Party Services

Certain aspects of a relocation may involve third-party services, vendors, transportation providers or other service providers.

Where applicable, such services may be subject to their own terms and conditions.

14. Intellectual Property

Unless otherwise stated, the content, branding, text, graphics, logos, images and other materials displayed on this website belong to or are used by Sharma Packers and Movers with appropriate permission.

You may not reproduce, copy, modify, distribute or commercially use website content without prior written permission.

15. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Submit false or misleading information
  • Attempt to interfere with website functionality
  • Attempt unauthorized access to website systems
  • Introduce malicious software or harmful code
  • Use website content for unauthorized commercial purposes

16. Limitation of Liability

To the extent permitted by applicable law, Sharma Packers and Movers shall not be responsible for losses arising from circumstances beyond our reasonable control.

Any liability relating to a specific relocation service will be governed by the applicable service agreement, quotation, documentation and applicable law.

Nothing in these Terms and Conditions is intended to exclude any liability that cannot legally be excluded under applicable law.

17. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, business practices, website functionality or applicable requirements.

The updated version will be published on this page with a revised “Last Updated” date.

18. Governing Law

These Terms and Conditions shall be governed by the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the appropriate courts having jurisdiction in Ranchi, Jharkhand, subject to applicable law.

19. Contact Us

If you have questions regarding these Terms and Conditions or our services, please contact:

Sharma Packers and Movers
Ranchi, Jharkhand, India